Everyone knows that an online session with a doctor or therapist can’t possibly be as effective as an in-person visit. Right?
It turns out, this is not necessarily true. A recent Lancet study found that for depression, online therapy (counseling s
essions conducted via live video, chat, or email) was 2.4 times as effective as in-person sessions with a GP (the general go-to for depression within the UK health system). Depression is experienced by 1 in 6 people at some point in their lives; the associated labor-loss cost is estimated at $44 billion per year in the US.
“Online therapy lets people get help where they are,” says Mark Goldenson, CEO of Breakthrough.com, the online platform which connects mental health providers with clients through secure video, chat and email. “They don’t have to sit in a waiting room, they don’t have to explain why they’re leaving home or work, they don’t have to arrange childcare. It lets people focus on getting better.”
“Once the conversation starts, [they] forget there’s a screen between us,” says Dr. Kristopher Kaliebe, an assistant professor at Louisiana State University, who has telemed equipment set up in his home.
1 in 4 adults has a diagnosed mental illness. These 57 million Americans are nonetheless significantly underserved due to cost, inconvenience, low access in certain areas, and the effects of the stigma surrounding receiving mental health help.
With the establishment of Health Care Reforms, the Mental Health Parity Act, and the spread of technology, telecounseling may become a key part of the emerging healthcare spectrum. As 40 million newly-insured patients enter the health care system, and telecounseling is increasingly covered by insurance, big shifts may be expected. The most important tool in a doctor’s bag may soon become her laptop.
“In some ways, it’s a throwback to the housecall of the past,” says Goldenson. “Only in this case, the practitioner can be available at more times and from almost anywhere.”
About Breakthrough.com: Breakthrough.com connects mental health providers with clients through secure video, email and chat. Breakthrough.com is a startup in Menlo Park, CA, and has been covered in Forbes, Wired, and TechCrunch, and was recently named by Business Insider listed them as one of “The 15 Startups I Would Invest In If I Had The Cash” alongside Twitter, Foursquare and Zynga.